Privacy Policy

Information We Collect

When you create a Hikayala member account, we may collect your name and email address. You also create a password, which is stored using password hashing rather than as a readable password.

If you contact us, we may receive the information you choose to provide in your message. When premium content is purchased, information necessary to record the purchase and provide access to that content may also be processed.

How We Use Information

We use information to operate member accounts, provide access to purchased content, respond to enquiries, maintain the security and functionality of the website, and communicate service-related information such as account messages.

Payments

Premium content may be purchased through a third-party payment provider. Payment information handled directly by the payment provider is subject to that provider's own privacy practices. Hikayala records information needed to identify successful purchases and provide the appropriate content access.

Children's Privacy

Hikayala provides educational content designed for children, parents, teachers, and caregivers. Member registration and purchasing functions are intended to be managed by an adult, parent, guardian, teacher, or other responsible adult. Hikayala does not intentionally ask children to create member accounts or directly provide personal information through the member registration process.

If a parent or guardian believes that a child has provided personal information through Hikayala, they may contact us so the matter can be reviewed.

Data Security

We use reasonable technical and administrative measures intended to protect information and restrict unauthorized access. No internet-based service can guarantee absolute security.

Third-Party Services

Hikayala may rely on external service providers for functions such as payment processing, website infrastructure, fonts, or other technical services. Their handling of information is governed by their respective policies where applicable.

Your Requests

You may contact Hikayala regarding questions or requests concerning information associated with your account or your use of the website. Requests will be reviewed as appropriate to the circumstances and applicable requirements.

Changes to This Policy

This Privacy Policy may be updated when Hikayala's services, features, or information practices change. The current version will be published on this page with its latest update date.